After completing your purchase, you will receive an email confirmation that includes a digital copy of your sales receipt. This email will be sent to the address you provided during checkout.

Additionally, you can view and download your receipt directly from your customer account on our website if you registered during your purchase. Simply log in, navigate to your order history, and select the relevant order to view or print your receipt.

If you have any trouble accessing your receipt or if you need a copy sent to you, please don't hesitate to contact our customer support team. We're here to help!

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, here’s how you can do so:

1. Eligibility for Returns:

   • Items can be returned within 14 days from the date of purchase, provided they are in new, unused condition with all original packaging and tags intact.
   • Software, opened accessories, and items marked as non-returnable may not be eligible for return.

2. Steps to Return:

   • Contact our Customer Support Team: Reach out to us via email or phone with your order number and the item you wish to return.
   • Prepare the Item: Ensure the product is in its original condition, with all accessories, manuals, and packaging.
   • Return Instructions: Our team will provide you with the return instructions, including where to send the item and whether you will need to cover return shipping costs.

3. Refunds & Exchanges:

   • Once the returned item is received and inspected, we will issue a refund to your original payment method, or if you prefer, we can exchange the item for another product of equal value.
   • Please note that the shipping costs are non-refundable.

If you have any questions or need assistance with your return, feel free to contact our customer support team. We’re here to help ensure a smooth return process!

Yes, we regularly restock popular items that are temporarily out of stock. However, the availability of specific products depends on the manufacturer and our supply chain.

If you're interested in a product that is currently out of stock, we recommend checking back periodically, as we update our inventory frequently. You can also sign up for notifications on the product page to be alerted when the item is restocked and available for purchase.

If you need assistance or want to inquire about the availability of a specific item, feel free to contact our customer support team. We will be happy to provide you with an estimated restock date or suggest similar alternatives!

We offer shipping to a wide range of locations. You can have your order shipped to any address within Uganda. Whether it's a home address, office, or another location, we can deliver your order directly to you.

If you're located outside of Uganda and are interested in shipping options, please contact our customer support team for further information, as we may be able to accommodate international shipping on a case-by-case basis.

During checkout, you'll be prompted to enter your shipping address. We offer a variety of shipping methods and will provide estimated delivery times and shipping costs before you confirm your order.